Doesn’t matter if your ordering 1 item or 100, your order will include FREE USPS FIRST CLASS SHIPPING regardless of size, quantity, or dollar amount!
- Question How long will it take for my order to arrive? showhide
We strive to get orders out as fast as we possibly can. In most cases, your order will ship within 0-1 days of being received. We ship using USPS First Class, which takes 2-4 business days shipping time. Another factor to consider when estimating shipping time is how far the package will travel.
- Question Where will my order ship from? showhide
We are located and ship out of Southern California, Newport Beach to be exact. Considering how far your order has to travel can help you be a bit more accurate when estimating your orders shipping time. An order we ship to Seattle obviously has a much shorter distance to travel than one going to New York, and will therefore (in most cases at least) have a shorter shipping time.
You don't have to worry about waiting for weeks for a package to arrive from Thailand. We aren't drop shippers either, meaning we package and ship all of our orders ourselves, so you will always know exactly who & where your order is from.
- Question How will I know when my order has been sent? showhide
You will receive an email confirming that your order has shipped. Included in the email will be a tracking number which you can use to check the progress of your shipment.
- Question Can I track my order? showhide
The easiest way is by looking at your order status page which is continuously updated with your shipments data in real time as it makes its way towards you.
Alternatively, you can follow the link provided in the email we sent informing you that your order had shipped.
- Question What if I'm not happy with my purchase? showhide
Highly unlikely! All products sold at VirtaShops.com, are 100% Brand New, Genuine/Authentic, retail products. However, if you are not satisfied with your purchase for any reason just return the product, and we will give you a full refund…simple as that!
- Question I've never heard of this website, how do i know my order will even be shipped out? showhide
We get it, it's hard to trust a website with your money these days, let alone one you've never heard of or used before. So how can we show that we are a honest, trustworthy website? When thinking of ways we could do this and build trust with you our potential customers, we realized there was one thing that would not only show our shipping track record, but would also be IMPOSSIBLE to fake. That one thing... Tracking Info!
With this in mind we created the Recent Orders page, allowing anyone to view our complete shipping history from the past 3 months. Each order lists a tracking #, date of order, date of shipment, and delivery status. Furthermore, each tracking number can be clicked on for further information including: location, detailed scan history, time of delivery, and more.
- Question Okay... But how are tracking numbers impossible to fake? showhide
Each tracking number is unique and can only be generated by the carrier after payment has been received. In addition, each tracking number includes a origin & destination address (only zip codes are shown publically) which cannot be changed or edited. Meaning, in order for the tracking numbers on our Recent Orders page to be fake or used to mislead in anyway, we would have had to:
a) Purchase EVERY SINGLE tracking number(costing us many thousands of dollars). And since they all show confirmed delivery we also would have had to print labels for every one and ship them out on something to the correct address.
b) Somehow found used tracking numbers from someone else that just so happened to ship from the exact same zip code we ship from, which also somehow happened to ship to the exact address we needed it to. Even then that still wouldn't work because our tracking numbers list which items were shipped. So, even if we were to somehow someway miraculously find hundreds of tracking numbers that shipped from our exact location to the correct address, they would also have had to ship the same exact product.